SPEECH TITLES AND/OR TOPICS
Change | Communications | Customer Service | Management | Personal Development | Stress Management | Teamwork
Speaker, trainer and presentation coach, Cecilia Macdonald always focuses on the bottom line. Cecilia Macdonald has helped thousands of business people, from CEOs to support staff, take personal responsibility for their success in sales, service and teambuilding. She fills her programs with practical steps and simple solutions that improve attitudes, increase abilities and produce results.
Cecilia Macdonald has been the keynote or featured speaker at over 300 conferences, seminars and meetings and appears on numerous radio and television programs. She has produced a variety of training workbooks and audio programs including Present, Persuade & Profit! How to Give Your Best Presentation Every Time! She frequently writes for national magazines and trade journals and was interviewed as a communications expert in Fast Company magazine.
Cecilia Macdonald holds a degree from the University of San Francisco in Organizational Development and has a background in education and training. As a speaker and trainer, she specializes in customer service, interpersonal communication, change management, teambuilding, presentation skills, and stress management.
Working with both public and private organizations, Cecilia Macdonald's client list includes AT&T, GTE, UPS, Apple Computer, Hewlett Packard, Sprint, Office Depot, Foundation Health, Bank of America, Wells Fargo and numerous credit unions, associations and non-profit agencies. Cecilia Macdonald's style is fast-paced, direct and informative. Her programs are filled with how-to's that they can put to work immediately.
"My goal is for people to come away from my programs with information and tools they can use today." --Cecilia Macdonald