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Change | Creativity/Innovation | Customer Service | Human Resources/Workplace Issues | Leadership | Management | Motivation | Stress Management Gregory P. Smith is the founder and President of Chart Your Course International, a management development firm located in Atlanta, Georgia. He shows executives and business owners how to become better leaders, grow their businesses and transform their organizations into productive places to work. He has traveled to and spoken at conferences in 26 countries. His clients include Malcolm Baldrige National Quality Award winners and the Fortune magazine's "Top 100 Best Places To Work." Other clients include Yamaha, Hallmark Cards, Kaiser-Permanente, Ace Hardware, American Rental Association, Cisco, Turner Broadcasting, Merrill Lynch, Honda, and AFLAC. As a management consultant, Mr. Smith has guided hundreds of organizations with measurable improvements in reduced employee turnover, improved communication, increased sales, and better customer service. One client said, "Four hours of my time in your seminar has resulted in a 51% improvement of our revenues. You are the deal of the century." Gregory Smith captivates and leaves a lasting impression on his audiences. His practical and inspirational speaking style provides people with proven tips and techniques that make an immediate, bottom-line difference on the job. Prior to starting his own company, Mr. Smith built his career on the front line as a U.S. Army Officer. His career culminated as a consultant to the U.S. Army Surgeon General. As the Director of Quality Management and Strategic Planning for the U.S. Army Medical Department, he played a major role in "Reinventing the Government" efforts spearheaded by the Vice President of the United States. Gregory Smith served on the Board of Examiners for the Malcolm Baldrige National Quality Award, the nation's highest honor for business excellence. He has received many awards and honors including being listed in Harvard University's Profiles in Business and Management: An International Directory of Scholars and Their Research. Human Resource Executive magazine selected him as one of the nation's top 10 "Rising Stars" in Human Resource Management. Other awards include the Legion of Merit from the U.S. Army, the Order of Military Medical Merit, and the Eagle Scout award. He is listed in the Who's Who of Professional Speaking, and holds both a B.S. degree from North Georgia and State University and M.S. degree in Human Resource Management from Troy State University. Gregory Smith has written and published over 350 articles and nine books including 401 Proven Ways to Retain Your Best Employees, The New Leader: Bringing Creativity and Innovation to the Workplace, and Here Today, Here Tomorrow: Transforming Your Workforce from High Turnover to High-Retention. He has appeared on numerous television programs including Bloomberg Business News and PBS television.
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