STEPHEN GOODALL

THIS SPEAKER'S SET FEE PLACES HIM/HER WITHIN THE RANGE OF:

$40,001 and above
 
TRAVELS FROM: California

VIDEOS:
No videos listed.

Categories

Branding | Customer Service | Generations and Demographics

Biography

Stephen C. Goodall is President of J.D. Power and Associates, with administrative responsibility for all operations conducted by the firm. Based at the firm's Westlake Village, California, corporate headquarters, he oversees the firm's daily operations there, as well as for regional offices in Orange, California; Mesa, Arizona, Troy, Michigan; and Norwalk, Connecticut, and international offices in Toronto, London, Tokyo, Singapore, Sydney, Munich, and Shanghai.

Prior to his current appointment, Mr. Goodall served as president and chief executive officer since June 2003 and previously served as president and chief operating officer since August 1996. Previously, he was senior partner with responsibility for all research operations conducted by the firm in its North American offices. He founded the J.D. Power and Associates branch office in Troy, Michigan, in 1989 to better support the firm's Midwest- based clients, including General Motors, Ford, Chrysler (now DaimlerChrysler) and Volkswagen, as well as those in the tire industry, the automotive supplier community, and the medium--and heavy--duty truck industries.

Mr. Goodall joined J.D. Power and Associates in 1978. During his career with the firm, he has developed expertise in measuring customer satisfaction, new product acceptance, brand image and buyer motivations, as well as designed and managed quantitative and qualitative research projects.

Stephen Goodall earned an MBA from the University of Southern California and bachelor's degrees in both marketing and psychology from California State University, Chico.

BOOKS    Search For A Book

  • Satisfaction: How every Great Company Listens to the Voice of the Customer

Live chat by BoldChat
My Favorite Speakers
 

Similar Speaker

Bobbie Gee
Bobbie Gee is a powerful public speaker and author who delivers messages that inspire and equip people of all ages to successfully enjoy life to its fullest. Her engaging stories followed by succinct “take-action” instructions have helped people across
More>>

Barbara Corcoran

Barbara Corcoran’s credentials include straight D’s in high school and college and twenty jobs by the time she turned twenty-three. It was her next job that would make her one of the most successful entrepreneurs in the country when she
More>>

Stephen Denny
Stephen Denny is a twenty-year veteran of connecting brands to the wants and needs of technology users, having managed the people, strategy, and budgets at brand name technology companies like Sony, Onstar, Iomega, and Plantronics.

As a consultant,
More>>

Ira Blumenthal
A high-content public speaker that annually delivers over 100 keynotes around the world, Ira Blumenthal speaks on topics related to business development, such as strategic alliances, branding, and capitalizing on change. Considered a business "Renaissance Man," Ira Blumenthal is
More>>


TRANSLATE:

The luxury christian louboutin schuhe can make you perfect in your life. I just like Christian Louboutin Schuhe.

Also, while I simply cannot justify the purchase of replica watches based on its complications alone (I'm long past that excuse), a second time zone has become something that I actually use. But would I take these Replica Watches anywhere or is it too ostentatious?

The achievements of rolex replica watches in Swiss Fake Rolex Watchmaking are the fruit of a constantly innovative approach at the service of highly distinctive aesthetics. You should know men always like watches. They will cost much for fake watches. Sometimes men also like best replica watches in fact. And sometimes you may need replica watches when you went out. The luxury replica watches can make you perfect in your life. I just like Replica Watches for some reasons! Their freedom and importance have enabled the representation of time with replica watches market. The pieces that adhere to the replica watches uk highest standards.You may like designer replica watches online. They are high quality replica watches to men. Its past as an inventor has given rise to a style that favours volume and shapes. All kinds of Replica Watches UK store for sale. But in my opinion, choosing high quality swiss replica watches is a good thing to men.