JAKE POORE

THIS SPEAKER'S SET FEE PLACES HIM/HER WITHIN THE RANGE OF:

$7,501 to $15,000
 
TRAVELS FROM: Florida

VIDEOS:
No videos listed.

SPEECH TITLES AND/OR TOPICS   Click Here for Detailed Description

  • Creating Exceptional Patient Experiences—Every Patient, Every Day
  • The Leader's Role in Building and Sustaining Exceptional Patient Experiences
  • The Power of Leadership Storytelling

Categories

Change | Customer Service | Corporate Culture | Leadership | Strategic Planning

Biography

Unlike typical speakers, Jake Poore spends most of his time in the trenches of healthcare institutions. You may find him shadowing a physician in the emergency department, learning of the needs of the sterile processing department, or delivering food with the food service team.

As Founder and President of ILS, Mr. Poore knows what it takes to create and maintain a world-class service organization. He should... he spent nearly two decades at the Walt Disney Company helping to train and align 65,000 employees toward one end in mind: creating memorable experiences for individuals, not masses.

Jake Poore has spent the past 15 years fine tuning those blueprints by adding best practices from leaders in service, like Southwest Airlines and Ritz-Carlton Hotels, and applying them to more than 100 top healthcare organizations.

Through leadership retreats and hands-on workshops, Mr. Poore and his team of experts are dedicated to helping organizations achieve their goals in the areas of designing and executing cultural blueprints, defining the companies’ service strategy and mapping out and operationalizing the ideal customer and employee experience.

In 2001, Mr. Poore launched Integrated Loyalty Systems, Inc., and for the past 11 years, he and Team ILS have helped many healthcare organizations make successful cultural transformations including: University of Chicago Hospitals, UPHS-Penn Medicine, Ochsner Health System (New Orleans), MedStar Visiting Nurses (MD, DC, VA), and National Rehabilitation Hospital (DC). In addition, ILS has contributed to creating patient-centric architectural blueprints for organizations like the University of Colorado Hospitals, Jersey Shore University Medical Center, and BJC Healthcare’s Progress West Hospital.

Jake Poore is faculty for ACHE and teaches a 2-day course on the Chief Experience Officer and patient experiences. In his free time, he enjoys sailing, skiing, and photography. He lives in Orlando with his wife and their three beautiful children.

Live chat by BoldChat
My Favorite Speakers
 

Similar Speaker

Tony Brigmon

Appointed by Southwest Airlines CEO as their Official "Ambassador of FUN"

· 3 Decades Speaking on Southwest's Best-Practices & Positive Culture

· Recipient of Southwest Airlines most Prestigious Once-a-Year Award, the President's Award (recognizing the one individual that most exemplified everything Southwest
More>>

Amanda Gore
A communication and performance expert, Amanda Gore uses the science of the heart and the principles of emotional intelligence and neuroscience, to help business leaders achieve the results they need by getting people engaged in, enthusiastic about and aligned with
More>>

George Hedley
George Hedley, CSP, "The Business-Builder," is a business-building expert. He is an entrepreneur, business owner, and the recognized authority on how to build a growing business into a company that consistently produces bottom-line results, profits, wealth, and equity.
More>>

Frank Bucaro
Frank Bucaro's unique approach blends the serious subject of ethics with a humorous and high-energy presentation style. His successful teaching career as an instructor of Moral Theology provided for a smooth transition to full-time keynote and seminar presenter on
More>>


TRANSLATE:

The luxury christian louboutin schuhe can make you perfect in your life. I just like Christian Louboutin Schuhe.

Also, while I simply cannot justify the purchase of replica watches based on its complications alone (I'm long past that excuse), a second time zone has become something that I actually use. But would I take these Replica Watches anywhere or is it too ostentatious?

Cartier's achievements in Swiss Fake Rolex Watchmaking are the fruit of a constantly innovative approach at the service of highly distinctive aesthetics. You should know men always like watches. They will cost much for fake watches. Sometimes men also like best replica watches in fact. And sometimes you may need replica watches when you went out. The luxury replica watches can make you perfect in your life. I just like Replica Watches for some reasons! Their freedom and importance have enabled the representation of time with replica watches market. The pieces that adhere to the replica watches uk highest standards.You may like designer replica watches online. They are high quality replica watches to men. Its past as an inventor has given rise to a style that favours volume and shapes. All kinds of Replica Watches UK store for sale.