LISA FORD

THIS SPEAKER'S SET FEE PLACES HIM/HER WITHIN THE RANGE OF:

$7,501 to $15,000
 
TRAVELS FROM: Georgia

VIDEOS:

SPEECH TITLES AND/OR TOPICS   Click Here for Detailed Description

  • Why Customer Service Is NOT Enough
  • Exceptional Customer Service
  • Create A Service Focused Team
  • How to Lead a Team
  • Customers as Partners: Build Loyalty and Repeat Business
  • Everyday Excellence
  • Change Works

Categories

Customer Service | Change | Teamwork | Motivation

Biography

Lisa Ford is a speaker with over 20 years of experience presenting to businesses, associations and government. She speaks throughout the United States and internationally on topics of customer service, leadership, team issues and change. She is best known for her work in the areas of customer service.

Ms. Ford is the author of the videotape series "How to Give Exceptional Customer Service," the #1 selling business tapes in the U.S. for over 3 years. Her other videos and audiotapes include: "Developing a Customer Retention Program" and "Building a Customer Driven Organization: The Manager's Role and Personal Power." Her recent book is Exceptional Customer Service--Going Beyond Good Service to Exceed the Customer's Expectations.

Lisa Ford designs content personalized to the audience and issues they face. She has also customized numerous videos for clients to use in their ongoing education efforts. Her experience includes working with Pfizer, Viacom, Edward Jones, CSX, Kaiser Permanente, Morton's of Chicago, Citgo, American Gas Association, American Diabetes Association, and American Veterinary Medical Association.

In 2002, the National Speakers Association inducted Lisa Ford into the Speakers Hall of Fame. She is one of 140 speakers who have been honored over 30 years. She also serves a Board Member of the College of Arts and Sciences at the University of Tennessee.

BOOKS    Search For A Book

  • Exceptional Customer Service--Going Beyond Good Service to Exceed the Customer's Expectations.

Live chat by BoldChat
My Favorite Speakers
 

Similar Speaker

Eileen McDargh
Eileen McDargh McDargh is founder and CEO of the consulting firm, The Resilient Spirit. Organizations like Cisco, Novartis, Oracle, and Procter & Gamble hire her firm to teach them ways of building resilient leadership teams and workplaces.

Novartisís Dr. Rob Kowlaski,
More>>

Dave Schwensen
Dave Schwensen's professional background enables him to bring unique solutions to common problems. A veteran of the fast-paced and high stress entertainment industry in Hollywood and New York, he worked behind the scenes as a talent coordinator and consultant
More>>

Ed Rigsbee
Ed Rigsbee, Certified Speaking Professional, will help your organization to "Elevate Your Business Relationships from Ordinary to Extraordinary." He is the President of Rigsbee Research. He is a nationally recognized expert on strategic alliance development and implementation, with
More>>

Debbie Allen
Debbie Allen has built and sold numerous highly successful companies in diverse industries. At the young age of 19 she became a successful entrepreneur and part owner of a car rental business in northwest Indiana. The rental company
More>>


TRANSLATE:

The luxury christian louboutin schuhe can make you perfect in your life. I just like Christian Louboutin Schuhe.

Cartier's achievements in Swiss Fake Rolex Watchmaking are the fruit of a constantly innovative approach at the service of highly distinctive aesthetics. You should know men always like watches. They will cost much for fake watches. Sometimes men also like réplique montres in fact. And sometimes you may need replica watches when you went out. The luxury replica watches can make you perfect in your life. I just like Replica Watches for some reasons! Their freedom and importance have enabled the representation of time with replica watches market. The pieces that adhere to the replica watches uk highest standards.You may like designer replica watches online. They are high quality replica watches to men. Its past as an inventor has given rise to a style that favours volume and shapes. All kinds of Replica Watches UK store for sale.