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Communications | Leadership | Teamwork Kristin J. Arnold, MBA, CMC, CPF, CSP is the president and founder of Quality Process Consultants, Inc., with offices in Scottsdale, Arizona and Cape Traverse, Prince Edward Island, Canada. As a professional facilitator specializing in high stakes meeting facilitation, interactive speaker, and engaging trainer and consultant, Ms. Arnold is passionate about teamwork, engagement, action, and momentum. Ms. Arnold’s passion for teams is reflected in her writing, speaking, facilitation, and consulting. She is the author of several books in the Extraordinary Team Series (Team Basics, Email Basics, and Team Energizers), as well as a newspaper columnist and contributing author to a myriad of other team-based books, such as The IAF Handbook of Group Facilitation. Her latest book, Boring to Bravo was published in August 2010. Featured in numerous publications such as Harvard Business Update, USA Today, and Selling Power, Kristin Arnold knows what it takes to lead, facilitate, and participate in high performing teams. She was the national president for the National Speakers Association of the United States in 2010-11. She also served as president of the Downtown Hampton (Virginia) Development Partnership (2001-2), a nonprofit business organization attributed to turning Downtown Hampton from a quaint, sleepy town to a thriving entertainment, retail, and residential center. Prior to founding QPC, Kristin Arnold was one of the first female graduates of the United States Coast Guard Academy and the first woman stationed onboard the USCGC Buttonwood, a sea-going buoy tender. She parlayed her understanding of teams and teamwork with an MBA in Marketing Strategy into a specialized management-consulting firm focused on building extraordinary teams in the workplace.
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