RICK BARRERA

THIS SPEAKER'S SET FEE PLACES HIM/HER WITHIN THE RANGE OF:

$15,001 to $25,000
 
TRAVELS FROM: California

VIDEOS:
No videos listed.

SPEECH TITLES AND/OR TOPICS

  • Overpromise and Overdeliver
  • Touchpoint Branding
  • E-Business
  • Strategic Business Design
  • Intellectual Capital
  • Fast Forward
  • Warp Speed
  • Rethinking Customer Service
  • Collaborative Selling
  • Peak Performance

Categories

Customer Service | Ecommerce/Internet | Sales | Strategic Planning

Biography

In 1981 Rick Barrera founded his consulting and training firm to identify and teach the distinctions peak performers make to produce exceptional results. He first applied these principles to sales and service organizations, writing three books in the process: Non-Manipulative Selling, Collaborative Selling, and the self-published Dollars and Sense of Exceptional Service Delivery.

Rick Barrera has recently finished his fourth book, Overpromise and Overdeliver (December 2004). It is an old cliché in business that smart companies under-promise and over-deliver, but in today's crowded market, Rick says, "That's a one way ticket to oblivion!" Rick Barrera pulled his many years' experience together and articulated an essential business concept centered on branding, but touching every part of a business. Overpromise and Overdeliver explains why it is critical to develop a radically differentiated brand promise and why alignment of product, systems, and "Human TouchPoints" is essential to rapid brand building.

In his consulting work with sales and service teams in the corporate world, Rick Barrera discovered that in most cases peak performance was thwarted by the processes, systems and structures in which most people worked. He focused his research on these issues and soon developed a body of work entitled Fast Forward: Embracing the Challenges of the 21st Century. In his Fast Forward work, Rick Barrera shows organizations why the mindsets, systems and processes used in the past will not win never-satisfied customers in a marketplace where supply exceeds demand. He then helps companies redesign systems to move fast forward in this new hyper-competitive space.

Rick Barrera discovered that often a company's strategy is outdated or inappropriate for their competitive environment, so he invented a strategy creation process designed to leapfrog the competition by moving at "Warp Speed." Rick Barrera was one of the first speakers to see the possibility for creating untold wealth by unleashing the value of Intellectual Capital. Rick Barrera's newest speech, "E-Business: The New Economics of Information" was born when the Internet and the network economy threatened virtually every incumbent by obliterating the tradeoffs between the economics of information and the economics of matter.

Each year he delivers over 100 keynote addresses to companies such as Abbott Labs, AT&T, AutoZone, Caterpillar, IBM, Intel, Merrill Lynch, Tupperware International, and Xerox. Because he continues to consult a with a few select clients each year, his material is always relevant, fresh and grounded in the current realities of the marketplace.

BOOKS    Search For A Book

  • Overpromise and Overdeliver
  • Non-Manipulative Selling
  • Collaborative Selling
  • The Dollars and Sense of Exceptional Service Delivery

Live chat by BoldChat
My Favorite Speakers
 

Similar Speaker

JP Pawliw-Fry

An internationally renowned thought leader on the subject of leadership, performance and managing under pressure, Dr. Pawliw-Fry is one of the highest rated lecturers at the prestigious Kellogg School of Management's Executive Education Program. He now acts as an advisor
More>>

Farrah Gray
Just 26, Farrah Gray, L.H.D. is already a 20-year veteran of the business world. Raised in the impoverished south side of Chicago, he defied the odds and became a millionaire by age 14.

At the age of 21,
More>>

Bob Davies
For more than 18 years, Bob Davies has been helping people to break through emotional gridlock, overcome fears, procrastination, and have the results in their lives that they have always dreamed of.

Mr. Davies' personal story of rising from poverty
More>>

Harry Beckwith
The director of Minneapolis-based Beckwith Partners, Harry Beckwith has worked with 23 Fortune 200 companies, including Target, Wells Fargo, Merck and IBM, work for which he received the American Marketing Association's highest award.

Mr. Beckwith's first book, Selling the Invisible
More>>


TRANSLATE:

Architects, developers and facility managers have selected Brikley's performance-engineered toilet partition and shower cubicle with confidence since 1998. As a market leader, Brikley delivers building owner value through design excellence, multiple options, code compliance, and long-lasting durability. If you choose us, we can provide best toilet partition systems for you.

At List Outdoor, we are happy to provide unbiased and informative reviews of the most popular outdoor gears. From the camping tent to backpack to crossbow, you can totally expect our regular update of the latest in-season reviews of outdoor products.
The achievements of rolex replica watches in Swiss Fake Rolex Watchmaking are the fruit of a constantly innovative approach at the service of highly distinctive aesthetics. You should know men always like watches. They will cost much for fake rolex watches. Sometimes men also like cheap replica watches in fact. And sometimes you may need replica watches when you went out. The luxury replica watches can make you perfect in your life. I just like Replica Watches for some reasons! Their freedom and importance have enabled the representation of time with luxury replica watches market. The pieces that adhere to the replica watches uk highest standards.You may like designer replica watches online. They are high quality replica watches to men. Its past as an inventor has given rise to a style that favours volume and shapes. All kinds of Replica Watches UK store for sale. But in my opinion, choosing high quality fake swiss watches is a good thing to men.