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  • Business Motivation
  • Customer Loyalty
  • Early Care Importance
  • Entrepreneurship
  • Family Friendly Benefits
  • Financial Management
  • Global & Current Events
  • Intergenerational Programs
  • Investing
  • Learning Differences
  • Work-Life Balance


Balanced Living | Corporate Culture | Customer Service | Education | Inspiration | Entrepreneurship


With a single copying machine, a $5,000 loan, and an unfailing vision, Paul Orfalea built Kinko's from a one-man operation in a converted hamburger stand into a corporate powerhouse with over 1,200 branches worldwide and 23,000 co-workers. His rise through the business world was sparked by a belief in the power of entrepreneurship and a strong commitment to customer relationships and corporate responsibility.

Mr. Orfalea's story is also testimony to the strength of the American Dream. A chronically struggling student, he spent his school years frustrated by severe dyslexia and educational challenges. The year 2000 brought about many changes for Orfalea as he retired from his position as Kinko's Chairperson, and assumed the role Chairperson Emeritus for Kinko's. The FedEx Corporation acquired Kinko's in 2004. He now strives to improve resources for the next generation through his family's philanthropic efforts and public speaking on early care and education, intergenerational programs, and learning differences.

At the lectern, Paul Orfalea shares his inspiring road to success, provides an indispensable model of corporate leadership and illustrates how, in today's technologically--driven economy, putting people first is still the key to winning customer loyalty and maintaining co-worker productivity.

Mr. Orfalea's autobiography, Copy This! Lessons from a Hyperactive Dyslexic who Turned a Bright Idea Into One of America's Best Companies (September 2005) is available in bookstores and online retailers. This is his story of how a hyperactive dyslexic who failed two grades, opened a small copy shop called Kinko's in 1970 and turned it into a $2 billion-a-year company, while barely being able to read, write, or sit still through a business meeting. Copy This! is filled with life lessons on overcoming obstacles--perfect for every business owner looking to grow a company, every manager helping their team perform, every visionary trying to launch a new idea, and for every mother and father of a child suffering from learning challenges. The royalties from the book are donated to nonprofit organizations for children with learning challenges.

Paul Orfalea succeeded in using his learning differences and unorthodox approach to business to mold a compassionate, unconventional, partner-driven culture that allowed Kinko's to thrive, and made it, according to Fortune, Forbes, and Mother Jones one of the best places to work in America.

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  • Copy This! Lessons from a Hyperactive Dyslexic Who Turned a Bright Idea into One of America's Best Companies

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